Adelaide Store
Unit 6, 4 Kesters Rd, Para Hills West, 5096, Australia
Privacy policy
Who we are
Our website address is: https://triggerappliances.com.au
Comments
When visitors submit enquiries through our contact forms or leave product reviews, we collect the data provided—such as your name, email address, phone number, and message content. We may also collect your IP address and browser user agent to assist with spam and fraud detection.
If you choose to leave a review or feedback on a product, your name (as entered) and review may be publicly visible on the website. Any personal information provided in the message itself will be treated in accordance with this privacy policy.
Media
If you choose to upload photos to our website—such as for warranty claims, reviews, or service inquiries—please ensure the files do not include GPS or location metadata. Some image formats store location information by default, and this data can potentially be accessed by others who view the image on our site.
Cookies
To enhance your browsing experience, our website may use cookies to remember your preferences and store temporary session data.
If you write or update any content (like reviews or testimonials), a cookie may be saved with the ID of the post. This helps us track edits but contains no personal data and expires in 24 hours.
If you comment on our site, you can choose to save your name, email address, and website in your browser using cookies. This saves you time when posting future comments. These cookies expire after 12 months.
When you visit our login page, a test cookie may be set to confirm your browser’s cookie functionality. It contains no personal data and disappears when you close your browser.
After logging in, we store cookies to retain your login session and any display settings you choose:
Login sessions last for 48 hours.
Display settings (like layout or theme preferences) last for 12 months.
Selecting “Remember Me” will extend your login for up to 14 days.
Logging out removes these cookies immediately.
Embedded content from other websites
Certain pages may include content from third-party sources (e.g., YouTube videos, Instagram posts, product manuals). These embedded features act as though you’re visiting the third-party site directly.
These external sites may collect data about you, use their own cookies, or track your engagement with their content—especially if you are logged into their service at the time.
Data Sharing
We only share your personal data when it’s necessary to operate our business and deliver services to you, including:
- Trusted service providers, such as web hosting, payment processing, marketing tools, or customer support systems;
- Government bodies or law enforcement, but only when legally required;
- Third-party partners (e.g., marketing providers or contractors), only with your consent.
If you request a password reset, your IP address may be included in the reset email to help verify your identity.
How long we retain your data
We retain data only for as long as it serves the purpose it was collected for.
- Comments and any related data (such as IP address or user agent) are stored permanently unless manually deleted, to improve moderation and reduce spam.
- If you create a user account on our site (e.g., for product registration or service requests), the personal data you provide is kept in your user profile. You can update or delete your profile information at any time (excluding your username), and our admin team also has access to assist if needed.
What rights you have over your data
You have full control over your personal data.
If you’ve submitted comments or created an account, you may request:
- A copy of the personal information we hold about you;
- That we delete your personal data from our records (unless we are required to keep it for legal or business reasons).
To initiate a request, please contact us using the information below.
Data Processing & Spam Prevention
To protect the site from abuse, comments and submissions may be automatically checked using spam detection tools and IP analysis.
Contact Us
For privacy-related questions or requests, please get in touch with us at:
Trigger Appliances
Adelaide Store
unit 4, 4 kesters rd, Para Hills West, 5096, Australia
📞 Phone: 0458 661 884
📧 Email: support@triggerappliances.com